java.lang.ClassCastException Occurs When Update Customer Contacts in iStore (Doc ID 2044526.1)

Last updated on MAY 19, 2016

Applies to:

Oracle iStore - Version 12.2.3 to 12.2.3 [Release 12.2]
Information in this document applies to any platform.

Symptoms

On Oracle Applications 12.2.3 version, User Management,
when attempting to edit a contact details in iStore, the following error occurs:

java.lang.ClassCastException: weblogic.jdbc.wrapper.PoolConnection_oracle_jdbc_driver_T4CConnection cannot be cast to oracle.jdbc.driver.OracleConnection


The issue can be reproduced at will with the following steps:
1. Navigate to iStore > Profile > Administration > Contact Management.
2. Select a contact and try to change anything on it

The issue has the following business impact:
Due to this issue, users cannot edit contact information in iStore.

Cause

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