Collection Plan Entries Stuck With Status = 1 In QA_RESULTS_V
(Doc ID 2045641.1)
Last updated on APRIL 11, 2023
Applies to:
Oracle Quality - Version 12.0.4 and laterInformation in this document applies to any platform.
Goal
Recently a new collection plan was created with transactions trigger. Use the "Enter Quality Results" form or the "Update Quality Results" form from Service Request form, a new record entered or updated and saved. The transaction appears to have saved (pop-up confirmation with transaction saved message), however, when querying the database views, the record remains in QA_RESULTS_V with status = 1 and does not get transferred to the actual base view of the collection plan. Because of this, none of the data can be seen from "Update Quality Results" form and the valuable data is being lost. Why does this happen?
Solution
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Goal |
Solution |