Requesting Enrollment Fails (You have encountered an unexpected error)
(Doc ID 2046536.1)
Last updated on FEBRUARY 22, 2024
Applies to:
Oracle Learning Management - Version 12.2.4 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.4 version, Catalog Admin
When a learner attempts to enroll in a class the following error occurs:
You have encountered an unexpected error.
Please contact the System Administrator for assistance.
Click _here_ for exception details.
(java stack trace):
...
## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.ame.dynamicapprovals.webui.ApprovalsCO.processRequest(ApprovalsCO.java:70)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:631)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:267)
STEPS
The issue can be reproduced at will with the following steps:
1. (resp.): Learner Self Service > Learner Home
2. Search for a class and request enrollment
The error occurs
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |