Requesting Enrollment Fails (You have encountered an unexpected error) (Doc ID 2046536.1)

Last updated on FEBRUARY 22, 2024

Applies to:

Oracle Learning Management - Version 12.2.4 and later
Information in this document applies to any platform.

On : 12.2.4 version, Catalog Admin

When a learner attempts to enroll in a class the following error occurs:

You have encountered an unexpected error.

Please contact the System Administrator for assistance.

Click _here_ for exception details.

(java stack trace):

...

## Detail 0 ##

java.lang.NullPointerException

at oracle.apps.ame.dynamicapprovals.webui.ApprovalsCO.processRequest(ApprovalsCO.java:70)

at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:631)

at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:267)

STEPS
The issue can be reproduced at will with the following steps:

1. (resp.): Learner Self Service > Learner Home
2. Search for a class and request enrollment
The error occurs

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In this Document

Symptoms

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