Credit Card Authorization Failure - PKIX Path Building Failed (Doc ID 2051306.1)

Last updated on OCTOBER 12, 2023

Applies to:

Symptoms

Booked an Order and received the following error :

innerException:
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at com.sun.net.ssl.internal.ssl.Alerts.getSSLException(Alerts.java:174)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.fatal(SSLSocketImpl.java:1649)
at com.sun.net.ssl.internal.ssl.Handshaker.fatalSE(Handshaker.java:241)
at com.sun.net.ssl.internal.ssl.Handshaker.fatalSE(Handshaker.java:235)
at com.sun.net.ssl.internal.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1206)
at com.sun.net.ssl.internal.ssl.ClientHandshaker.processMessage(ClientHandshaker.java:136)
at com.sun.net.ssl.internal.ssl.Handshaker.processLoop(Handshaker.java:593)
at com.sun.net.ssl.internal.ssl.Handshaker.process_record(Handshaker.java:529)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:893)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1138)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.writeRecord(SSLSocketImpl.java:632)
at com.sun.net.ssl.internal.ssl.AppOutputStream.write(AppOutputStream.java:59)
at java.io.BufferedOutputStream.flushBuffer(BufferedOutputStream.java:65)
at java.io.BufferedOutputStream.write(BufferedOutputStream.java:104)
at java.io.FilterOutputStream.write(FilterOutputStream.java:80)
at org.apache.commons.httpclient.methods.StringRequestEntity.writeRequest(StringRequestEntity.java:149)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.writeRequestBody(EntityEnclosingMethod.java:495)
at org.apache.commons.httpclient.HttpMethodBase.writeRequest(HttpMethodBase.java:1973)
at org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:993)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:397)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:170)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:396)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:324)
at com.cybersource.ws.client.HttpClientConnection.postDocument(HttpClientConnection.java:62)
at com.cybersource.ws.client.Connection.post(Connection.java:72)
at com.cybersource.ws.client.Client.runTransaction(Client.java:107)
at com.cybersource.ws.client.Client.runTransaction(Client.java:53)
at com.cybersource.client.integration.ipayment.cybsICS.a(cybsICS.java:933)
at com.cybersource.client.integration.ipayment.cybsICS.a(cybsICS.java:361)
at com.cybersource.client.integration.ipayment.oramipp_cys.service(oramipp_cys.java:346)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456)
at org.apache.jserv.JServConnection.run(JServConnection.java:294)
at java.lang.Thread.run(Thread.java:662)
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:323)
at sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:217)
at sun.security.validator.Validator.validate(Validator.java:218)
at com.sun.net.ssl.internal.ssl.X509TrustManagerImpl.validate(X509TrustManagerImpl.java:126)
at com.sun.net.ssl.internal.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:209)
at com.sun.net.ssl.internal.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:249)
at com.sun.net.ssl.internal.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1185)
... 29 more
Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at sun.security.provider.certpath.SunCertPathBuilder.engineBuild(SunCertPathBuilder.java:174)
at java.security.cert.CertPathBuilder.build(CertPathBuilder.java:238)
at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:318)

Cause

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