Sales Agreement -- Create Release fails with Error "Attribute value on order does not match sales agreement attribute value"
(Doc ID 2052891.1)
Last updated on APRIL 22, 2024
Applies to:
Oracle Order Management - Version 11.5.10.2 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
When attempting to create a Sales Release from a Sales Agreement, the following error occurs.
ERROR
Attribute value on order does not match sales agreement attribute value.
Attribute: Customer.Sales Agreement
Attribute Value: <aaaaaaa>
EXPECTED BEHAVIOR
Able to create releases for the sales agreement.
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users are unable to create Releases for this Sales Agreement.
Steps to Reproduce the Issue
The issue can be reproduced at will with the following steps:
- Order Management responsibility
- Sales Agreement > Sales Agreements Form
- Query the Agreement in question
- Do an Actions > Create Releases
- On the resulting Release ( Order ) , enter all the necessary line details and save. See the above error
- This error does not allow the user to proceed any further
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |