Sales Agreement -- Create Release fails with Error "Attribute value on order does not match sales agreement attribute value" (Doc ID 2052891.1)

Last updated on DECEMBER 10, 2024

Applies to:

Oracle Order Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

ACTUAL BEHAVIOR

When attempting to create a Sales Release from a Sales Agreement, the following error occurs.

ERROR

Attribute value on order does not match sales agreement attribute value.
Attribute: Customer.Sales Agreement
Attribute Value: <aaaaaaa>

EXPECTED BEHAVIOR

Able to create releases for the sales agreement.

BUSINESS IMPACT

The issue has the following business impact:

Due to this issue, users are unable to create Releases for this Sales Agreement.

Steps to Reproduce the Issue

The issue can be reproduced at will with the following steps:

Order Management responsibility
Sales Agreement > Sales Agreements Form
Query the Agreement in question
Do an Actions > Create Releases
On the resulting Release ( Order ) , enter all the necessary line details and save. See the above error
This error does not allow the user to proceed any further

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Symptoms

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.