My Oracle Support Banner

Sales Agreement -- Create Release fails with Error "Attribute value on order does not match sales agreement attribute value" (Doc ID 2052891.1)

Last updated on APRIL 22, 2024

Applies to:

Oracle Order Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When attempting to create a Sales Release from a Sales Agreement, the following error occurs.

ERROR

Attribute value on order does not match sales agreement attribute value.
Attribute: Customer.Sales Agreement
Attribute Value: <aaaaaaa>

EXPECTED BEHAVIOR

Able to create releases for the sales agreement.

BUSINESS IMPACT

The issue has the following business impact:

Due to this issue, users are unable to create Releases for this Sales Agreement.

Steps to Reproduce the Issue

The issue can be reproduced at will with the following steps:

  1.  Order Management responsibility
  2.  Sales Agreement > Sales Agreements Form
  3.  Query the Agreement in question
  4.  Do an Actions > Create Releases
  5.  On the resulting Release ( Order ) , enter all the necessary line details and save. See the above error
  6.  This error does not allow the user to proceed any further 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.