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Additional Tax Information Button Is Greyed Out When Viewing Tax Information in iProcurement and Buyer Work Center (Doc ID 2053513.1)

Last updated on JUNE 07, 2018

Applies to:

Oracle iProcurement - Version 12.1.3 to 12.2.4 [Release 12.1 to 12.2]
Oracle Purchasing - Version 12.1.3 to 12.2.4 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
Additional Tax Information button is greyed out when viewing Tax Information in iProcurement and BWC - Buyer Work Center.
It was working before applying Patch 21198991: Oracle Procurement Rollup patch (March 2015).

EXPECTED BEHAVIOR
Additional Tax Information button should be enabled to view Tax Info in iP and BWC.

DEBUG LOG:

icx.por.schema.server.TaxHelper Starting prepareForImplicitSave()
icx.por.schema.server.TaxHelper calculateTaxIfNecessary().begin
icx.por.schema.server.TaxHelper calculateTaxIfNecessary().end
icx.por.schema.server.AccountHelper Starting calculateAllAccounts()
.
PO.PLSQL.POR_TAX_PVTget_default_tax_attributes ZX get_default_tax_det_attribs(+)
ZX.PLSQL.ZX_API_PUB.GET_DEFAULT_TAX_DET_ATTRIBS.BEGIN ZX_API_PUB: GET_DEFAULT_TAX_DET_ATTRIBS()+
ZX.PLSQL.ZX_API_PUB.GET_DEFAULT_TAX_DET_ATTRIBS application_id: 201, entity_code: REQUISITION, event_class_code: REQUISITION, event_type_code: REQ_CREATED, trx_id: 120727, internal_organization_id: 103, ledger_id: 1002, legal_entity_id: 102, trx_date: 27-AUG-2015, related_document_date: , provnl_tax_determination_date: , trx_currency_code: , currency_conversion_type: , currency_conversion_rate: , currency_conversion_date: , rounding_ship_to_party_id: , rounding_ship_from_party_id: , rounding_bill_to_party_id: 103, rounding_bill_from_party_id: , rndg_ship_to_party_site_id: , rndg_ship_from_party_site_id: , rndg_bill_to_party_site_id: , rndg_bill_from_party_site_id:
ZX.PLSQL.ZX_VALID_INIT_PARAMS_PKG.GET_DEFAULT_TAX_DET_ATTRS.BEGIN ZX_VALID_INIT_PARAMS_PKG: GET_DEFAULT_TAX_DET_ATTRS()+
ZX.PLSQL.ZX_VALID_INIT_PARAMS_PKG.GET_TAX_EVENT_CLASS.BEGIN ZX_VALID_INIT_PARAMS_PKG: GET_TAX_EVENT_CLASS()+
ZX.PLSQL.ZX_VALID_INIT_PARAMS_PKG.GET_TAX_EVENT_CLASS.END ZX_VALID_INIT_PARAMS_PKG: GET_TAX_EVENT_CLASS()-, RETURN_STATUS = S
ZX.PLSQL.ZX_VALID_INIT_PARAMS_PKG.DETERMINE_EFFECTIVE_DATE.BEGIN ZX_VALID_INIT_PARAMS_PKG: DETERMINE_EFFECTIVE_DATE()+
ZX.PLSQL.ZX_VALID_INIT_PARAMS_PKG.GET_TAX_SUBSCRIBER.BEGIN ZX_VALID_INIT_PARAMS_PKG: GET_TAX_SUBSCRIBER()+
ZX.PLSQL.ZX_SECURITY.SET_SECURITY_CONTEXT.BEGIN ZX_SECURITY: SET_SECURITY_CONTEXT()+, OU: 103 and LE: 102
ZX.PLSQL.ZX_TCM_PTP_PKG.GET_TAX_SUBSCRIBER ".GET_TAX_SUBSCRIBER(+)
  Parameters:
  p_le_id: 102 p_org_id: 103"
ZX_TCM_PTP_PKG.GET_PARTY_TAX_PROF_INFO Party Tax Profile Id info for party_id: 103 and party_type_code OU found in cache at index: 750
ZX.PLSQL.ZX_TCM_PTP_PKG.GET_TAX_SUBSCRIBER.begin .GET_TAX_SUBSCRIBER(-)
ZX.PLSQL.ZX_SECURITY.SET_SECURITY_CONTEXT.END ZX_SECURITY: SET_SECURITY_CONTEXT()-, G_EFFECTIVE_DATE: 27-AUG-2015, G_FIRST_PARTY_ORG_ID: 808718
ZX.PLSQL.ZX_VALID_INIT_PARAMS_PKG.GET_TAX_SUBSCRIBER.END ZX_VALID_INIT_PARAMS_PKG: GET_TAX_SUBSCRIBER()-, RETURN_STATUS = S
ZX.PLSQL.ZX_VALID_INIT_PARAMS_PKG.GET_TAX_EVENT_TYPE.BEGIN ZX_VALID_INIT_PARAMS_PKG: GET_TAX_EVENT_TYPE()+
ZX_VALID_INIT_PKG.get_evnt_cls_info Event type record found in cache

STEPS TO REPRODUCE
The issue can be reproduced at will with the following steps:
1. Go to BWC or iProcurement
2. Create PR - Purchase Requisition -> Enter Tax Classification Code and other details, and Submit
3. Navigate to Home page, and see the requisition is in In Process status
4. Open the PR -> Click Additional Information link -> Click Tax Information
- See the Additional Tax Information button is greyed out

Changes

 

Cause

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