Additional Tax Information Button Is Greyed Out When Viewing Tax Information in iProcurement and Buyer Work Center
(Doc ID 2053513.1)
Last updated on OCTOBER 10, 2022
Applies to:
Oracle iProcurement - Version 12.1.3 to 12.2.4 [Release 12.1 to 12.2]Oracle Purchasing - Version 12.1.3 to 12.2.4 [Release 12.1 to 12.2]
Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
Additional Tax Information button is greyed out when viewing Tax Information in iProcurement (IP) and Buyer Work Center (BWC)
It was working before applying Patch 21198991: Oracle Procurement Rollup patch (March 2015).
EXPECTED BEHAVIOR
Additional Tax Information button should be enabled to view Tax Info in iP and BWC.
DEBUG LOG:
icx.por.schema.server.TaxHelper calculateTaxIfNecessary().begin
icx.por.schema.server.TaxHelper calculateTaxIfNecessary().end
icx.por.schema.server.AccountHelper Starting calculateAllAccounts()
.
PO.PLSQL.POR_TAX_PVTget_default_tax_attributes ZX get_default_tax_det_attribs(+)
ZX.PLSQL.ZX_API_PUB.GET_DEFAULT_TAX_DET_ATTRIBS.BEGIN ZX_API_PUB: GET_DEFAULT_TAX_DET_ATTRIBS()+
ZX.PLSQL.ZX_API_PUB.GET_DEFAULT_TAX_DET_ATTRIBS application_id: 201, entity_code: REQUISITION, event_class_code: REQUISITION, event_type_code: REQ_CREATED, trx_id: <TRANSACTION ID>, internal_organization_id: <ORGANIZATION ID>, ledger_id: <LEDGER ID>, legal_entity_id: <LEGAL ENTITY ID>, trx_date: <DATE>, related_document_date: , provnl_tax_determination_date: , trx_currency_code: , currency_conversion_type: , currency_conversion_rate: , currency_conversion_date: , rounding_ship_to_party_id: , rounding_ship_from_party_id: , rounding_bill_to_party_id: <PARTY ID>, rounding_bill_from_party_id: , rndg_ship_to_party_site_id: , rndg_ship_from_party_site_id: , rndg_bill_to_party_site_id: , rndg_bill_from_party_site_id:
ZX.PLSQL.ZX_VALID_INIT_PARAMS_PKG.GET_DEFAULT_TAX_DET_ATTRS.BEGIN ZX_VALID_INIT_PARAMS_PKG: GET_DEFAULT_TAX_DET_ATTRS()+
ZX.PLSQL.ZX_VALID_INIT_PARAMS_PKG.GET_TAX_EVENT_CLASS.BEGIN ZX_VALID_INIT_PARAMS_PKG: GET_TAX_EVENT_CLASS()+
ZX.PLSQL.ZX_VALID_INIT_PARAMS_PKG.GET_TAX_EVENT_CLASS.END ZX_VALID_INIT_PARAMS_PKG: GET_TAX_EVENT_CLASS()-, RETURN_STATUS = S
ZX.PLSQL.ZX_VALID_INIT_PARAMS_PKG.DETERMINE_EFFECTIVE_DATE.BEGIN ZX_VALID_INIT_PARAMS_PKG: DETERMINE_EFFECTIVE_DATE()+
ZX.PLSQL.ZX_VALID_INIT_PARAMS_PKG.GET_TAX_SUBSCRIBER.BEGIN ZX_VALID_INIT_PARAMS_PKG: GET_TAX_SUBSCRIBER()+
ZX.PLSQL.ZX_SECURITY.SET_SECURITY_CONTEXT.BEGIN ZX_SECURITY: SET_SECURITY_CONTEXT()+, OU: <ORGANIZATION ID> and LE: <LEGAL ENTITY ID>
ZX.PLSQL.ZX_TCM_PTP_PKG.GET_TAX_SUBSCRIBER ".GET_TAX_SUBSCRIBER(+)
Parameters:
p_le_id: <LEGAL ENTITY ID> p_org_id: <ORGANIZATION ID>"
ZX_TCM_PTP_PKG.GET_PARTY_TAX_PROF_INFO Party Tax Profile Id info for party_id: <PARTY ID> and party_type_code OU found in cache at index: 750
ZX.PLSQL.ZX_TCM_PTP_PKG.GET_TAX_SUBSCRIBER.begin .GET_TAX_SUBSCRIBER(-)
ZX.PLSQL.ZX_SECURITY.SET_SECURITY_CONTEXT.END ZX_SECURITY: SET_SECURITY_CONTEXT()-, G_EFFECTIVE_DATE: <DATE>, G_FIRST_PARTY_ORG_ID: <ORG ID>
ZX.PLSQL.ZX_VALID_INIT_PARAMS_PKG.GET_TAX_SUBSCRIBER.END ZX_VALID_INIT_PARAMS_PKG: GET_TAX_SUBSCRIBER()-, RETURN_STATUS = S
ZX.PLSQL.ZX_VALID_INIT_PARAMS_PKG.GET_TAX_EVENT_TYPE.BEGIN ZX_VALID_INIT_PARAMS_PKG: GET_TAX_EVENT_TYPE()+
ZX_VALID_INIT_PKG.get_evnt_cls_info Event type record found in cache
STEPS TO REPRODUCE
The issue can be reproduced at will with the following steps:
1. Go to BWC or iProcurement
2. Create PR - Purchase Requisition -> Enter Tax Classification Code and other details, and Submit
3. Navigate to Home page, and see the requisition is in In Process status
4. Open the PR -> Click Additional Information link -> Click Tax Information
- See the Additional Tax Information button is greyed out
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |