SLA Overrides For Unbilled Receivable Account Not Working (Doc ID 2056158.1)

Last updated on SEPTEMBER 29, 2021

Applies to:

Symptoms

Set up SLA so that it overrides the Unbilled Receivable account in Journal Line definitions.
PRC: Create Accounting ending error
  - UBR still shows the account which gets derived from Auto Accounting instead of the SLA overridden account in GL

    - constant value works

Navigation
 1) Create revenue event using event type ‘IP FairValue Adjustment’
 2) Generate Draft Revenue
 3) Release Draft Revenue
 4) Generate Revenue Accounting Events
 5) Create Accounting
 6) Review Journals in GL and accounting – Account Picked should be <ID>

Changes

Cause

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