Personalization on Manage Payroll Payments - Amount Type is Not Working (Doc ID 2056901.1)

Last updated on MARCH 14, 2022

Applies to:

Symptoms

On : 12.1.3 version, Self Service Payroll


Attempting to change the Amount Type to default to Monetary but even with the personalization, it is still defaulting to Percentage.

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Go into responsibility Employee Self-Service
2. Select Manage Payroll Payment > on the Manage Payroll Payments: Define Payment Page > Select the 'Add Deposit Payment' button
3. Begin the personalization - select the "Personalize Payroll Payments' link
4. Find the 'Message Choice: Amount Type" and select the personalize pencil
5. For the responsibility - change the 'Initial Value' from P to M, select Apply
6. Select Return to Application

• •     Responsibility - Functional Administrator
  •     Select the tab, Core Services
  •     Select 'Caching Framework'
  •     Select 'Global Configuration'
  •     Select the 'Clear All Cache' button, select Yes, select apply

7. Return Home to responsibility Employee Self-Service > Manage Payroll Payment > Select Add Deposit Payment and the Amount Type is still defaulted to 'Percentage'

Cause

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