Cycle Count Not Approving Counts

(Doc ID 2059445.1)

Last updated on NOVEMBER 15, 2016

Applies to:

Oracle Warehouse Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to approve cycle counts, when the cost group of the packed item is different from the default cost group of the on-hand subinventory, the following error is displayed:

Error
Transaction failed.

Steps
The issue can be reproduced at will with the following steps:
1. Navigate to the Count Adjustment Approvals Summary form.
Inventory > Counting > Cycle Counting >Approve Counts
2. Try to approve a count where this condition exists.



Cause

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