Associating Price List To An Account Receiving Oracle.apps.fnd.framework.OAException: Java.lang.Null (Doc ID 2060115.1)

Last updated on FEBRUARY 08, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Receivables Customers Module

Receive a java exception error oracle.apps.fnd.framework.OAException: java.lang.Null
when associating price list to a customer account

ERROR
-----------------------

Error Exception
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:1169)
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.processErrors(OAPageErrorHandler.java:1435)
at oracle.apps.fnd.framework.webui.OAPageBean.processRequest(OAPageBean.java:2733)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1960)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:557)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:439)
at _OA._jspService(_OA.java:213)
at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390)
at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)
at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:429)
at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:642)
at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391)
at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:911)
at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:458)
at com.evermind.server.http.AJPRequestHandler.r

STEPS
-----------------------
The issue can be reproduced with the following steps:

(R) Responsibility -> Receivables Manager -> Customers ->Customers
Create or query an existing customer
-> Click on Account>Order Management Tab
-> Click on Price List -> Search screen opens ->
The error is encountered.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot select a price list

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms