Datafix For Internal Requisition / ISO Receive Error : RVTII-077 ORA-01476 Divisor Is Equal To Zero (Doc ID 2060502.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Purchasing - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version,

Unable to receive the item as Internal Requisition is cancelled.

Getting the error message.
Error : RVTII-077: ORA-01476: divisor is equal to zero


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Internal Requisition to Sales order
2. Create Intransit ISO shipment
3. Ship confirm the ISO shipment or partially ship
4. Cancel the Internal Requisition line associated with the shipped sales order line
5. Unable to receive because the IR has been canceled
  but the ISO shipment is outstanding
6. Note that req_line_quantity goes to 0


Cause

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