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Can Not Open .msg Attachment From Self Service Page After IE11 Upgrade (Doc ID 2060728.1)

Last updated on SEPTEMBER 24, 2023

Applies to:

Oracle Application Object Library - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.


After upgrading the Browser to IE 11, attachments with file type of  .msg cannot open from self service pages

The attachment is not using outlook to open the msg file.

The same .msg attachment is working fine using oracle forms like AP Invoice attachment.

How to open .msg Attachment files with IE11 on the Self-Service / Framework environment?


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