Email Center: Agents Emails are Missing. How to find out what happened to them ?
(Doc ID 2061006.1)
Last updated on DECEMBER 03, 2019
Applies to:Oracle Email Center - Version 12.1.3 and later
Information in this document applies to any platform.
Some Agents noticed that e-mails are missing in Email Center.
In some cases, E-mail Center (EMC) application does not receive emails that have reached the E-mail Server.
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