When Attempting to Enter or Cancel a Sales Order Line Getting Error - Scheduling Failed ATP Processing Error in Orders Workbench OEXOEORD

(Doc ID 2061313.1)

Last updated on AUGUST 29, 2016

Applies to:

Oracle Order Management - Version 11.5.10.2 to 12.2.5 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.

Symptoms

When attempting to Enter or Cancel a sales order line the following error occurs:

ERROR
-----------------------
Scheduling failed. ATP processing error

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User
2. Navigate: Orders Workbench, Order Organizer > Enter or Query a Sales Order >
3. Enter or Cancel a sales Order line
4. Receive error: Scheduling failed. ATP processing error

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms