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When Attempting to Enter or Cancel a Sales Order Line Getting Error - Scheduling Failed ATP Processing Error in Orders Workbench OEXOEORD (Doc ID 2061313.1)

Last updated on JULY 11, 2024

Applies to:

Oracle Order Management - Version 11.5.10.2 to 12.2.5 [Release 11.5.10 to 12.2]
Oracle Order Management - Version 12.2.10 to 12.2.10 [Release 12.2]
Information in this document applies to any platform.

Symptoms

When attempting to Enter or Cancel a sales order line the following error occurs:

ERROR
-----------------------
Scheduling failed. ATP processing error

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User
2. Navigate: Orders Workbench, Order Organizer > Enter or Query a Sales Order >
3. Enter or Cancel a sales Order line
4. Receive error: Scheduling failed. ATP processing error

Cause

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In this Document
Symptoms
Cause
Solution
References


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