When Attempting to Enter or Cancel a Sales Order Line Getting Error - Scheduling Failed ATP Processing Error in Orders Workbench OEXOEORD
(Doc ID 2061313.1)
Last updated on JULY 11, 2024
Applies to:
Oracle Order Management - Version 11.5.10.2 to 12.2.5 [Release 11.5.10 to 12.2]Oracle Order Management - Version 12.2.10 to 12.2.10 [Release 12.2]
Information in this document applies to any platform.
Symptoms
When attempting to Enter or Cancel a sales order line the following error occurs:
ERROR
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Scheduling failed. ATP processing error
STEPS
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The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User
2. Navigate: Orders Workbench, Order Organizer > Enter or Query a Sales Order >
3. Enter or Cancel a sales Order line
4. Receive error: Scheduling failed. ATP processing error
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |