Users Can Not Enter Remarks With More Than 50 Characters While Adding Shipment Tracking Event For a Shipment (Doc ID 2061553.1)

Last updated on JULY 05, 2017

Applies to:

Oracle Transportation Management - Version 6.3.6 to 6.4.1 [Release 6.3 to 6.4]
Information in this document applies to any platform.

Symptoms

The screen does not let you type in more than 40 characters for the Remark when adding a Tracking Event to a Shipment. Although the length of the REMARK_TEXT is 4000 Byte in the IE_SS_REMARK table.

Go to Buy Shipment / enter a shipment id / click search / check the box next to the shipment / go to Actions / Events / Add Shipment Tracking Event / on the next screen/
Enter Responsible party
Enter a status code/ reason code
Enter a Event Date and Time and Stop number if applicable
Go to Remarks
Enter a comment - make sure it is more than 50 characters - It will stop you at 50 characters.

Cause

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