Attempt to Unapply a Refund and Receive and Error - AP_INV_CANCEL_ALREADY_CNCL (Doc ID 2064325.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

A refunded invoice was cancelled and left the refund in a status of Applied.

The refund was created from AR, which created the invoice in Payables.
The Payables invoice was cancelled, but the refund still shows up in AR.  

When you attempt to unapply the refund, in the Receipt Applications window, you receive the following error:

Error:
AP_INV_CANCEL_ALREADY_CNCL 


Responsibility:  Receivables
Navigation: Receipts > Receipts

Find Receipt in question in Receipts form and open Applications window.
Try to unapply Refund

Cause

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