When Booking Sales Order: Configuration validation resulted in error(s) (Doc ID 2065820.1)

Last updated on SEPTEMBER 04, 2024

Applies to:

Symptoms

On : 12.1.3.31.3 version, Batch Validation

When attempting to create and book a sales order containing a configurable item, an error message is generated.

Users tried changing the UtlHttpTransferTimeout parameter from 60 to 1000 in cz_db_settings table, but there was no change in the behavior.

An error was generated when testing the ALTBATCHVALIDATEURL from the cz_db_settings table by running the URL below:

SELECT utl_http.request
('HTTP://HostName:Port/OA_HTML/configurator/UiServlet?test=version') CZVersion FROM dual;


ERROR
-----------------------
Configuration validation resulted in error(s).

ORA-29273: HTTP request failed
ORA-06512: at "SYS.UTL_HTTP", line 1722
ORA-29264: unknown or unsupported URL scheme
ORA-06512: at line 1

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Order Management Responsibility,
2. Orders, Returns,
3. Sales Orders,
4. Create a Sales Order,
5. Under the Sales Order Line Items Tab, add a Configurable Item,
6. Save the Sales Order,
7. Under Actions, select Book,
8. Error message is displayed and order cannot be processed.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot continue with the System Integration testing as the order booking errors out. We are planning to go for Production Go live by December. If this issue is not resolved then it will impact the integration test cycle and so the go live date.

Cause

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