My Oracle Support Banner

When Booking Sales Order: Configuration validation resulted in error(s) (Doc ID 2065820.1)

Last updated on JULY 19, 2021

Applies to:

Oracle Configurator - Version 12.1.3 and later
Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


On : version, Batch Validation

When attempting to create and book a sales order containing a configurable item, an error message is generated.

Users tried changing the UtlHttpTransferTimeout parameter from 60 to 1000 in cz_db_settings table, but there was no change in the behavior.

An error was generated when testing the ALTBATCHVALIDATEURL from the cz_db_settings table by running the URL below:

SELECT utl_http.request
('HTTP://HostName:Port/OA_HTML/configurator/UiServlet?test=version') CZVersion FROM dual;

Configuration validation resulted in error(s).

ORA-29273: HTTP request failed
ORA-06512: at "SYS.UTL_HTTP", line 1722
ORA-29264: unknown or unsupported URL scheme
ORA-06512: at line 1

The issue can be reproduced at will with the following steps:

1. Order Management Responsibility,
2. Orders, Returns,
3. Sales Orders,
4. Create a Sales Order,
5. Under the Sales Order Line Items Tab, add a Configurable Item,
6. Save the Sales Order,
7. Under Actions, select Book,
8. Error message is displayed and order cannot be processed.

The issue has the following business impact:
Due to this issue, users cannot continue with the System Integration testing as the order booking errors out. We are planning to go for Production Go live by December. If this issue is not resolved then it will impact the integration test cycle and so the go live date.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.