CSISOSHP Failed with Error "OKC_CONTRACTS_REQUIRED_VALUE (COL_NAME=Bill to id is not Valid)" (Doc ID 2066658.1)

Last updated on JANUARY 03, 2017

Applies to:

Oracle Installed Base - Version 12.2 to 12.2.5 [Release 12.2]
Information in this document applies to any platform.

Symptoms

When attempting to process Sales Order transactions to Install Base, the following error occurs.

ERROR
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 'OKC_CONTRACTS_REQUIRED_VALUE (COL_NAME=Bill to id is not Valid)'

 'OKC_CONTRACTS_REQUIRED_VALUE (COL_NAME=Ship to id is not Valid)'


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create and process a Sale Order for an Install Base trackable Item that includes a warranty

2. Observe that the transaction fails in the IB Interface with the noted error

Cause

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