My Oracle Support Banner

Service Charges: FRM-40735: WHEN-BUTTON-PRESSED Trigger Raised Unhandled Exception ORA-01086 (Doc ID 2066974.1)

Last updated on FEBRUARY 27, 2019

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Getting the following error when attempting to submit a Charges line in the Service Request form for certain items.

ERROR
--------
FRM-40735: WHEN-BUTTON-PRESSED trigger raised unhandled exception ORA-01086

STEPS
----------------
1. Create Service Request
2. Navigate to Charges Tab
3. Add charge lines and try to submit

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.