Last updated on MARCH 08, 2017
Applies to:Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.
On 12.1.3 -
Getting the following error when attempt to submit a Charges line in the Service Request form for certain items.
FRM-40735: WHEN-BUTTON-PRESSED trigger raised unhandled exception ORA-01086
1. Create Service Request
2. Navigate to Charges Tab
3. Add charge lines and try to submit
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms