Unable To Query A New Shipment When 50 Shipments Without Appointments Is Already Showing In The "Manage Appointments" Screen

(Doc ID 2069603.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version 6.2.10 and later
Information in this document applies to any platform.

Symptoms

When trying to put the Shipment ID in the Operation Planning -> Appointment Management -> Dock and Yard Managers screen, not able to find a Shipment though the Shipment ID is a valid one.
The issue can be reproduced at will with the following steps:

1. Operation Planning -> Appointment Management -> Dock and Yard management screen
2. Put Shipment ID, and press search and the page does not show the details of Shipment ID even though the Shipment ID is a valid one.

Cause

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