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Unable To See Images in iStore Release 12.2 (Doc ID 2072730.1)

Last updated on MAY 30, 2019

Applies to:

Oracle iStore - Version 12.1.1 to 12.2.6 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR  
---------------
Unable to see the uploaded image using Oracle Content Management from iStore Administrator UI.

If you are reporting an issue in Customer UI after Jan 2019 CPU, review below Document instead:
Missing Images In iStore With IE After Jan 2019 CPU (Doc ID 2548654.1)

EXPECTED BEHAVIOR
-----------------------
Image appears fine in preview mode from Admin UI, so it should appear fine from customer UI as well.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create a new content Image Item and assign it to Media Object and Map to a Product .
2. Preview from Admin UI, see it works
3. Access Catalog UI for the minisite
4. See..image not loaded

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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