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Unable To Create A Partial Credit Memo: The System Cannot Prorate This Tax Amount Because The Line Level Control Tax Amount Is Not Equal To 0, But The Total Calculated Tax Amount For This Transaction Line Is 0. Please Contact Your Tax Manager (Doc ID 2073867.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Oracle Applications Tax Module

You cannot create a partial credit memo as you receive the following


"The system cannot prorate this tax amount because the line level control tax amount is not equal to 0, but the total calculated tax amount for this transaction line is 0. Please contact your tax manager."


1. Query an invoice and do a partial credit.
2. Receive error message without ability to complete the credit.

The issue has the following business impact:

You are not able to create a partial credit on an invoice.


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In this Document
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps

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