R12: AP: How to Recover From Credit Memo Scheduled Payments Getting Marked as Unselected During the Payment Batch Autoselection Step, Due To Having a Different Bank Account Than the Standard Invoices (Doc ID 2077857.1)

Last updated on AUGUST 25, 2023

Applies to:

Goal

Scheduled payments for available Credit memo invoices are unexpectedly appearing in the "Unselected" region of the Scheduled Payments Selection Report during the Autoselect step of PPR (Payment Process Request) processing, due to having a different attached supplier bank account than the scheduled payments for Standard invoices for the same payee.
How can I quickly correct that condition, so that ALL the available invoices (type: Standard and type: Credit) for payee can be successfully selected and then paid together in that payment batch?
 

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.