Receipts Workbench Issue: In AR Reconciliation Record of The Receipt is Not Accounted
(Doc ID 2078743.1)
Last updated on JANUARY 03, 2023
Applies to:
Oracle Receivables - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, In Production Instance, Receipts Related
ACTUAL BEHAVIOR
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Receipt with cash_receipt_id 14536149 was reconciled and then unreconciled. Later it was reconciled again.
The final reconciliation is not accounted and the balance is lying in remittance account
EXPECTED BEHAVIOR
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Expect to have the final reconciliation to be accounted as well.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create the Receipt and reconcile
2. Unreconcile the receipt
3. Now reconcile the receipt again and account.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, the bank account balance is incorrect.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |