12.2.4: Create Account Contact: Invalid Value for PARTY_ID. Please Enter Party_id Value from HZ_PARTIES
(Doc ID 2079911.1)
Last updated on OCTOBER 01, 2020
Applies to:Oracle Receivables - Version 12.2.4 and later
Information in this document applies to any platform.
On : 12.2.4 version, Customers Module
While attempting to create a customer account contact the following error occurs:
Invalid value for party_id. Please enter PARTY_ID value from HZ_PARTIES
Value for CUST_ACCOUNT_ROLE_ID - RESPONSIBILITY_TYPE must be unique
Steps to Reproduce:
- Query query a customer and try to add a contact to customer account
- Assign two or more roles to that contact (There are duplicated roles assigned to the contact) and press Apply.
The error "Value for cust_account_role_id - responsibility_type must be unique" appears and you return to roles section and change the second role to another one, press Apply
Another error appears: "Invalid value for party_id. Please enter party_id value from hz_parties."
- If you return to roles section again, and delete the second role and press Apply button again, an unexpected error page is found.
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