Using the Mobile Device Interface Users Are Not Seeing the 'Tendered Shipments' section And the 'Shipment Visibility' Section Is Not Showing Any Shipments (Doc ID 2089550.1)

Last updated on DECEMBER 21, 2015

Applies to:

Oracle Transportation Management - Version 6.3.2 to 6.3.8 [Release 6.3]
Information in this document applies to any platform.

Symptoms

OTM users see the following two issues when they log into the OTM application as a Service Provider via the Mobile Interface.

01. The 'Tendered Shipments' section is not visible.

02. The 'Shipment Visibility' section is not showing the shipments even though there are shipments in status SECURE RESOURCES_TENDERED. It says 1 shipment found, but nothing is shown

Cause

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