Using the Mobile Device Interface Users Are Not Seeing the 'Tendered Shipments' section And the 'Shipment Visibility' Section Is Not Showing Any Shipments (Doc ID 2089550.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.3.2 to 6.3.8 [Release 6.3]
Information in this document applies to any platform.

Symptoms

OTM users see the following two issues when they log into the OTM application as a Service Provider via the Mobile Interface.

01. The 'Tendered Shipments' section is not visible.

02. The 'Shipment Visibility' section is not showing the shipments even though there are shipments in status SECURE RESOURCES_TENDERED. It says 1 shipment found, but nothing is shown

Cause

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In this Document

Symptoms

Cause

Solution

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Using the Mobile Device Interface Users Are Not Seeing the 'Tendered Shipments' section And the 'Shipment Visibility' Section Is Not Showing Any Shipments (Doc ID 2089550.1)

Applies to:

Symptoms

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!