"java.io.FileNotFoundException: Response: '406: Not Acceptable' for url" Error Message When Performing Validate Address Having "Here Maps" Configured

(Doc ID 2090704.1)

Last updated on MAY 18, 2017

Applies to:

Oracle Transportation Management - Version 6.3.7 to 6.4.2 [Release 6.3 to 6.4]
Information in this document applies to any platform.

Symptoms



Having Here Maps integrated with OTM, when performing action Validate Address we are receiving the following error message:

Error Exception 008557 cause.UtilActionSessionBean.ExternalDistanceEngineAndLocInfo
glog.externalapi.distanceengine.ExtEngineException: java.io.FileNotFoundException: Response: '406: Not Acceptable' for url: 'http://geocoder.cit.api.here.com/6.2/geocode.xml?app_id=LExRqiDKUJV9AnheeLCz&app_code=TN-oU_9X3f-BJharbIv2Gw&&postalCode=AL10 9BD&country=GBR&gen=8'


The issue can be reproduced at will with the following steps:
1. Search for location 3-11623440401
2. Go to Actions -> Location Management -> Utilities -> Validate Address
3. Select HERE-ADDRESS-DESTINATION


Cause

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