EBS R12 : Output Post Processor (FNDCPOPP) Manager Processes The Request XML Data Twice And Causes Report Output Generation Failure (Doc ID 2092293.1)

Last updated on JUNE 04, 2017

Applies to:

Oracle Concurrent Processing - Version 12.1.3 to 12.2.5 [Release 12.1 to 12.2]
IBM AIX on POWER Systems (64-bit)

Symptoms

On EBS 12.1.3 version installed on IBM-AIX OS below issue is observed.

ACTUAL BEHAVIOR
-------------------------
Output Post Processor (FNDCPOPP) Manager processes have been increased to more than 1, for generating large volume data reports output and also to avoid performance error => java.lang.OutOfMemoryErrorjava.lang.OutOfMemoryError "Cache Stats Writer".

As more than one FNDCPOPP Manager processes is running, for few cases it is observed that the report output is getting processed twice and the output generated second time is not the right one.

For example, the report is generated by one of the FNDCPOPP Manager processes using the XML data output and either EXCEL or PDF output is generated.

Now, the same requests XML output file is picked up again (for the second time) and the output of EXCEL or PDF generation now fails and would not get generated.

EXPECTED BEHAVIOR
---------------------------
The FNDCPOPP Manager should generate the output without any issue and only one time..


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view the outputs.

Changes

 None.

Cause

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