Punchout Catalog Requests Does Not build The Complete Approvers List (Doc ID 2094172.1)

Last updated on NOVEMBER 16, 2016

Applies to:

Oracle iProcurement - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR

When user's create requisition from a Punchout Catalog Request, the complete approvers list is not shown.
But after saving and again enter shopping cart approval list is proper.


EXPECTED BEHAVIOR

Users expect the requisition should display all the approvers listed properly.

STEPS TO REPLICATE

Issue can be re-produced with the below steps
1. Sign on to Application
2. Select Responsibility: Internet Procurement
3. Navigation: iProcurement - Home-Page ->> Shop Tab ->>
4. Stores ->> "Double Click" On Punchout Store->>
5. Takes you to the Supplier Punchout site ->>
    Select: Item from the supplier store ->>
6. Add to Cart ->> Click: Checkout ->> Click: Finish ->> Returns ->>
  Customers Homepage ->> Click: "Edit and Submit Requisitions Page" ->>
7. Review ->> Approvals ->> Shows Approver: Approver A ->>
8. Requisition is incomplete ->> is Missing the Next Approver: Approver B
 

Cause

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