Account Inquiry Form not Showing Summary Balance for Summary Account and showing only Detail Balances (Child Account) (Doc ID 2095231.1)

Last updated on SEPTEMBER 25, 2024

Applies to:

Oracle General Ledger - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

User trying to perform the inquiry for summary account for a period say OCT-15.
When Show Balance is selected for summary account, there is no data returned.
But when Detail Balance is selected , form showing the Detail account journal entries.
These are detail accounts related to the parent used in summary account. Form showing
detail balances and not showing the summary balance for the summary account

Steps
====
1. Log into General ledger
2. Navigate to Inquiry-Account
3. Perform the inquiry for the summary Account
4. Select Show Balances
5. Select Detail Balance for Show Balance form

Cause

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In this Document

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Account Inquiry Form not Showing Summary Balance for Summary Account and showing only Detail Balances (Child Account) (Doc ID 2095231.1)

Applies to:

Symptoms

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!