ACA 1095C Print Report Fails with "JAVA.LANG.OUTOFMEMORYERROR: JAVA HEAP SPACE" (Doc ID 2096790.1)

Last updated on AUGUST 11, 2016

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.

Symptoms

When submitting the Benefits ACA 1095C Print Report, the report took 10 hours to run, completed in normal status but there's no output generated and the following error occurs on the log:

Exception in running report oracle.apps.fnd.framework.OAException: Application: FND, Message Name: FND_GENERIC_MESSAGE. Tokens: MESSAGE = oracle.jbo.JboException: JBO-29000: Unexpected exception caught: java.lang.OutOfMemoryError, msg=Java heap space;
oracle.apps.fnd.framework.OAException: Application: FND, Message Name: FND_GENERIC_MESSAGE. Tokens: MESSAGE = oracle.jbo.JboException: JBO-29000: Unexpected exception caught: java.lang.OutOfMemoryError, msg=Java heap space;

JAVA EXCEPTION ERROR
-----------------------
## Detail 0 ##
java.lang.OutOfMemoryError: Java heap space

 

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to responsibility US Super HRMS Manager.

2. Navigate to Processes and Reports > Submit Processes and Reports > Single Request.

3. Submit the Benefits ACA Archive Process and then submit the Benefits ACA 1095C Print Report.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms