My Oracle Support Banner

Shipment View Doesn't Display Cost Type/Cost Description For Base Cost (Doc ID 2103915.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.3.6 to 6.4.2 [Release 6.3 to 6.4]
Information in this document applies to any platform.

Symptoms


When opening a shipment using View Option, the description for each Base Cost is not displayed.


It is expected to have the description displayed near the base cost while viewing the shipment


The issue can be reproduced at will with the following steps:

1. Go to any shipment
2. Click on Edit shipment
3. Go to Financials Tab
4. Notice that the description TEST (which was added as part of the rate record creation / rate cost tab) is there.
5. Close this screen
6. Search the shipment again
7. Click on View shipment
8. Notice that the description is not there anymore.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.