PO Status On PDF Document Shows As 'Draft' Even Though Approved (Doc ID 2104578.1)

Last updated on MARCH 03, 2024

Applies to:

Symptoms

The PDF generated for POs have a DRAFT watermark which appears across when the po is in an APPROVED (in PO_HEADERS_ALL) status but the Authorization_Status XML Field in PO Template shows the document is in a PRE-APPROVED status.

It appears the PDF is not regenerated and the DRAFT watermark still goes across the PDF.

However the XML that produces the PDF has the correct status.

Status should be approved on the printed pdf as it is on the XML


Usual Steps

1. Buyer creates po and submits for approval forward to supervisor (pdf generated). PO has Terms and Condition

2. Supervisor gets notification-views pre-approved PO which has DRAFT watermark across it and authorization_status in header is PRE-APPROVED

3. Supervisor approves, new PDF after this and has no DRAFT watermark on it and is transmitted to supplier

4. Query Purchase Order using purchase Order Summary screen
Inquire > View Document > Open the pdf output
See PO Number has Approval Status = Approved
The output is same as it was before approval. File POXPOPDF PO Output for Communication still displays DRAFT at the top of the file.

The issue also occurs with the standard template - Standard Purchase Order Stylesheet - PO_STANDARD_XSLFO. 

The issue causes miscommunication between client and supplier as PDF shows as draft is sent to supplier when the PDF represents a formal 'Approved' contract, not a draft.

Changes

Cause

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