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Why Are There Multiple 'AR' Invoices Created for Single Sales Order ? (Doc ID 2105519.1)

Last updated on SEPTEMBER 22, 2018

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.

Goal

There are few records interfaced into AR with line_type = 'LINE' though those are freight lines.
Because of this, ORIG_SYSTEM_BILL_CONTACT_ID not populated for two lines.
As a result, the lines are split into two AR invoices based on grouping rules.

Why the lines are interfaced into AR with line_type = 'LINE' even though these lines are basically contains freight information?

Why the orig_system_bill .... is not populated for freight?
 

Solution

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