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R12: IBY: AP: Payment Process Profile Values Are Disappearing in Usage Rules Tab (Doc ID 2106669.1)

Last updated on NOVEMBER 08, 2016

Applies to:

Oracle Payments - Version 12.1.3 to 12.2.5 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
After defining usage rules in a Payment Process Profile (PPP), the specified values disappear upon requerying the PPP. Reentering the values causes other usage rules to disappear.  This affects both existing and new PPPs.

EXPECTED BEHAVIOR
Once usage rules are configured, they should remain visible unless explicitly changed.

STEPS
The issue can be reproduced at will with the following steps:
1. Open Payment Administrator
2. Create a PPP or query an existing one
3. Configure usage rules and save
4. Requery the PPP to confirm changes
5. Observe some of the usage rules are now showing Specify with "No results found"

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot create or modify usage rules to prevent PPPs from being used incorrectly.

Cause

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In this Document
Symptoms
Cause
Solution
 Standard Patching Process
 Patch Wizard
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References


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