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OTM 6.4.1 Migration Issue (Doc ID 2111390.1)

Last updated on AUGUST 28, 2023

Applies to:

Oracle Transportation Management - Version 6.4.1 and later
Information in this document applies to any platform.


Encountered the error below when running when running migration from OTM 6.3.7 to 6.4.1

Load new data content...
BEGIN security.insert_user_menu_layout_data; END;

ERROR at line 1:
ORA-01400: cannot insert NULL into ("GLOGOWNER"."USER_ACCESS"."INSERT_USER")
ORA-06512: at "GLOGOWNER.SECURITY", line 59
ORA-06512: at "GLOGOWNER.SECURITY", line 223
ORA-06512: at "GLOGOWNER.SECURITY", line 92
ORA-06512: at line 1

*** ERROR *** Migration errors, migration not completed. Return Code 1

The issue can be reproduced at will with the following steps:
1. Run


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