Add a new account for customer type PERSON: Error - The party of party idxxxx must be an ORGANIZATION type of party. Please enter a ORGANIZATION type of party
(Doc ID 2112012.1)
Last updated on JUNE 05, 2024
Applies to:
Oracle Receivables - Version 12.1.3 and later Information in this document applies to any platform.
Symptoms
On : 12.1.3 version, Customers Module
Unable to add/create new customer accounts for an existing customer type PERSON .
For customer type ORGANIZATION there is no error message received when a new account is added/created.
ERROR ----------------------- Error - The party of party idxxxx must be an ORGANIZATION type of party. Please enter a ORGANIZATION type of party
STEPS ----------------------- The issue can be reproduced at will with the following steps: 1. Receivables Manager Responsibility 2. Navigation: Customers > Customers > query the customer type PERSON : ABC 3. Create a new account for this party and populate the information > click on Continue > the error message appears
Cause
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