Return Sales Order Stuck With Status Awaiting Return Disposition
Last updated on OCTOBER 31, 2017
Applies to:Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
Return Sales Order (RMA) lines are stuck with status "Awaiting Return Disposition"
Order lines are stuck with status of "Awaiting Return Disposition" even the item is received in the organization.
RMA order the status should be closed after receiving.
Line status of RMA should be closed after receiving.
Steps to Reproduce
Cannot reproduce at will.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms