Error : "Client received SOAP Fault from server : FailedAuthentication" when selecting Apply after enabling Check Box for a Ledger in Setup Fusion Accounting and Reporting Hub page
(Doc ID 2113206.1)
Last updated on JULY 18, 2023
Applies to:
Oracle General Ledger - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.4 version, Setup forms and programs
Symptom 1:
========
When attempting to select Apply in Setup Fusion Accounting and Reporting Hub
the following error occurs.
ERROR
----------
"Exception Details.
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:###)
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:####)
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.processErrors.
FND Log showing the below Error
Exception when Invoking Web Service -> oracle.apps.fnd.wf.bes.InvokerException: oracle.j2ee.ws.client.jaxws.JRFSOAPFaultException: Client received SOAP Fault from server : FailedAuthentication :
The security token cannot be authenticated
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into general ledger
2. Navigate to Setup Fusion Accounting Hub reporting cloud service
3. Select Ledger and apply
Symptom 2:
==========
When attempting to select Next after entering Cloud URL and Password the following error occurs
ERROR :
=======
java.lang.NullPointerException at oracle.apps.gl.coexist.setup.webui.FusionAdvOptionsCO.processFormRequest(FusionAdvOptionsCO.java:###)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:###)
FND Log showing the below Error:
FailedCheck : failure in security check'
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into general ledger
2. Navigate to Setup Fusion Accounting Hub reporting cloud service
3. Enter Cloud URL and Username and select Next
Symptom 3:
==========
When attempting to run the program GLCOEXBL module: Transfer Setups and Balances to Accounting Hub Reporting Cloud Service,
following error occurs :
Error :
=======
Exception when raising business event - oracle.apps.fnd.wf.bes.BusinessEventException: Exception when Invoking Web Service. Web Service invocation failed.FailedCheck: FailedCheck : failure in security check.
STEPS:
---------
The issue can be reproduced at will with the following steps:
1. Log into general ledger
2. Submit the program Transfer Setups and Balances to Accounting Hub Reporting Cloud Service
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |