My Oracle Support Banner

Error : "Client received SOAP Fault from server : FailedAuthentication" when selecting Apply after enabling Check Box for a Ledger in Setup Fusion Accounting and Reporting Hub page (Doc ID 2113206.1)

Last updated on JULY 18, 2023

Applies to:

Oracle General Ledger - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Setup forms and programs

Symptom 1: 

========

When attempting to select Apply in Setup Fusion Accounting and Reporting Hub
the following error occurs.

ERROR 
----------
"Exception Details.
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:###)
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:####)
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.processErrors.

FND Log showing the below Error

Exception when Invoking Web Service -> oracle.apps.fnd.wf.bes.InvokerException: oracle.j2ee.ws.client.jaxws.JRFSOAPFaultException: Client received SOAP Fault from server : FailedAuthentication :
The security token cannot be authenticated

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into general ledger
2. Navigate to Setup Fusion Accounting Hub reporting cloud service
3. Select Ledger and apply

Symptom 2:
==========

When attempting to select Next after entering Cloud URL and Password the following error occurs

ERROR :
=======

java.lang.NullPointerException at oracle.apps.gl.coexist.setup.webui.FusionAdvOptionsCO.processFormRequest(FusionAdvOptionsCO.java:###)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:###)

FND Log showing the below Error:

FailedCheck : failure in security check'

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into general ledger
2. Navigate to Setup Fusion Accounting Hub reporting cloud service
3. Enter Cloud URL and Username and select Next 

 

Symptom 3:

==========

When attempting to run the program GLCOEXBL module: Transfer Setups and Balances to Accounting Hub Reporting Cloud Service,

following error occurs :

Error :

=======

Exception when raising business event - oracle.apps.fnd.wf.bes.BusinessEventException: Exception when Invoking Web Service. Web Service invocation failed.FailedCheck: FailedCheck : failure in security check.

STEPS:

---------

The issue can be reproduced at will with the following steps:

1. Log into general ledger

2. Submit the program Transfer Setups and Balances to Accounting Hub Reporting Cloud Service

 

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.