Error : "Client received SOAP Fault from server : FailedAuthentication" when selecting Apply after enabling Check Box for a Ledger in Setup Fusion Accounting and Reporting Hub page (Doc ID 2113206.1)

Last updated on JULY 18, 2023

Applies to:

Symptoms

On : 12.2.4 version, Setup forms and programs

Symptom 1: 

========

When attempting to select Apply in Setup Fusion Accounting and Reporting Hub
the following error occurs.

ERROR 
----------
"Exception Details.
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:###)
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:####)
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.processErrors.

FND Log showing the below Error

Exception when Invoking Web Service -> oracle.apps.fnd.wf.bes.InvokerException: oracle.j2ee.ws.client.jaxws.JRFSOAPFaultException: Client received SOAP Fault from server : FailedAuthentication :
The security token cannot be authenticated

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into general ledger
2. Navigate to Setup Fusion Accounting Hub reporting cloud service
3. Select Ledger and apply

Symptom 2:
==========

When attempting to select Next after entering Cloud URL and Password the following error occurs

ERROR :
=======

java.lang.NullPointerException at oracle.apps.gl.coexist.setup.webui.FusionAdvOptionsCO.processFormRequest(FusionAdvOptionsCO.java:###)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:###)

FND Log showing the below Error:

FailedCheck : failure in security check'

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into general ledger
2. Navigate to Setup Fusion Accounting Hub reporting cloud service
3. Enter Cloud URL and Username and select Next 

Symptom 3:

==========

When attempting to run the program GLCOEXBL module: Transfer Setups and Balances to Accounting Hub Reporting Cloud Service,

following error occurs :

Error :

=======

Exception when raising business event - oracle.apps.fnd.wf.bes.BusinessEventException: Exception when Invoking Web Service. Web Service invocation failed.FailedCheck: FailedCheck : failure in security check.

STEPS:

---------

The issue can be reproduced at will with the following steps:

1. Log into general ledger

2. Submit the program Transfer Setups and Balances to Accounting Hub Reporting Cloud Service

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.