Error : "Client received SOAP Fault from server : FailedAuthentication" when selecting Apply after enabling Check Box for a Ledger in Setup Fusion Accounting and Reporting Hub page (Doc ID 2113206.1)

Last updated on JUNE 09, 2017

Applies to:

Oracle General Ledger - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Setup forms and programs

Symptom 1: 

========

When attempting to select Apply in Setup Fusion Accounting and Reporting Hub
the following error occurs.

ERROR 
----------
"Exception Details.
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:1169)
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.processErrors.

FND Log showing the below Error

Exception when Invoking Web Service -> oracle.apps.fnd.wf.bes.InvokerException: oracle.j2ee.ws.client.jaxws.JRFSOAPFaultException: Client received SOAP Fault from server : FailedAuthentication :
The security token cannot be authenticated

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into general ledger
2. Navigate to Setup Fusion Accounting Hub reporting cloud service
3. Select Ledger and apply

Symptom 2:
==========

When attempting to select Next after entering Cloud URL and Password the following error oocurs

ERROR :
=======

java.lang.NullPointerException at oracle.apps.gl.coexist.setup.webui.FusionAdvOptionsCO.processFormRequest(FusionAdvOptionsCO.java:144)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:819)

FND Log showing the below Error:

FailedCheck : failure in security check'

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into general ledger
2. Navigate to Setup Fusion Accounting Hub reporting cloud service
3. Enter Cloud URL and Username and select Next 

 

 

Changes

 

Cause

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