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iReceivables: Attempting to Make a Credit Card Payment and Receive Error: The Payment Process Failed Due to the Errors Listed Below. Authorization of Credit Card Transaction Failed. (Doc ID 2114759.1)

Last updated on JULY 13, 2020

Applies to:

Oracle iReceivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Payment Components

You are attempting to make any credit card payment, for an external or internal user, and receive the following error:

ERROR
-----------------------
The payment process failed due to the errors listed below. Please contact your system administrator for further clarification.
Authorization of credit card transaction failed.


Steps to Reproduce: 
Responsibility:  iReceivables
1. Create a new payment for American Express
2. Get the error
3. In Payments, the payment shows as successful

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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