Email Center Download Processor Accounts Are Frequently Going Down
(Doc ID 2117905.1)
Last updated on APRIL 09, 2024
Applies to:
Oracle Email Center - Version 12.2.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.3 version, Diagnostics
ACTUAL BEHAVIOR
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Email Center Download Processor accounts are going down frequently.
EXPECTED BEHAVIOR
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Able to processed all emails without any issue
STEPS
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The issue can be reproduced at will with the following steps:
1. Email Center Administrator -> Email Center Administration -> Monitoring -> Download Processor
(see processor status (X - Error), when the problem occurs)
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |