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After Error in Settlement, the Original Receipt is Updated Back to Confirmed Status (Doc ID 2118362.1)

Last updated on MAY 20, 2024

Applies to:

Oracle Receivables - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

After error in settlement, the original receipt is updated back to Confirmed status.


Receipts are authorized and captured successfully. When a refund fails, the refund receipt stays in confirmed as expected. However, the original receipt also gets moved back to confirmed status.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
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References


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