Generic Update Mechanism for Update Student Loan Details Fails with ORA-00001: unique constraint (HR.PAY_ELEMENT_ENTRY_VALUES_F_PK) violated
(Doc ID 2119805.1)
Last updated on OCTOBER 22, 2023
Applies to:
Oracle HRMS (UK) - Version 12.2.3 and laterInformation in this document applies to any platform.
This note provides a brief overview of
Symptoms
Problem Statement:
"Generic Upgrade Mechanism" for Update Student Loan Details fails with the following error.
HR_6881_HRPROC_ORA_ERR
SQLERRMC ORA-00001: unique constraint (HR.PAY_ELEMENT_ENTRY_VALUES_F_PK) violated
ORA-06512: at "APPS.PAY_ARCHIVE", line 1207
ORA-06512: at line 3
SQLERRMC ORA-00001: unique constraint (HR.PAY_ELEMENT_ENTRY_VALUES_F_PK) violated
ORA-06512: at "APPS.PAY_ARCHIVE", line 1207
ORA-06512: at line 3
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
- Apply patch that contains Student Loan Changes (e.g. 21507198, 22810386).
- Run "Generic Upgrade Mechanism" for Update Student Loan Details.
- Request fails with the error.
Cause
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In this Document
Symptoms |
Cause |
Solution |
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