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Generic Update Mechanism for Update Student Loan Details Fails with ORA-00001: unique constraint (HR.PAY_ELEMENT_ENTRY_VALUES_F_PK) violated (Doc ID 2119805.1)

Last updated on OCTOBER 22, 2023

Applies to:

Oracle HRMS (UK) - Version 12.2.3 and later
Information in this document applies to any platform.
This note provides a brief overview of .

Symptoms

Problem Statement:

"Generic Upgrade Mechanism" for Update Student Loan Details fails with the following error.

HR_6881_HRPROC_ORA_ERR
SQLERRMC ORA-00001: unique constraint (HR.PAY_ELEMENT_ENTRY_VALUES_F_PK) violated
ORA-06512: at "APPS.PAY_ARCHIVE", line 1207
ORA-06512: at line 3

 

Steps to Reproduce:

The issue can be reproduced at will with the following steps:

  1.  Apply patch that contains Student Loan Changes (e.g. 21507198, 22810386).
  2.  Run "Generic Upgrade Mechanism" for Update Student Loan Details.
  3.  Request fails with the error.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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