Generic Update Mechanism for Update Student Loan Details Fails with ORA-00001: unique constraint (HR.PAY_ELEMENT_ENTRY_VALUES_F_PK) violated (Doc ID 2119805.1)

Last updated on MARCH 28, 2016

Applies to:

Oracle HRMS (UK) - Version 12.2.3 and later
Information in this document applies to any platform.
This note provides a brief overview of .

Symptoms

Problem Statement:

"Generic Upgrade Mechanism" for Update Student Loan Details fails with the following error.

HR_6881_HRPROC_ORA_ERR
SQLERRMC ORA-00001: unique constraint (HR.PAY_ELEMENT_ENTRY_VALUES_F_PK) violated
ORA-06512: at "APPS.PAY_ARCHIVE", line 1207
ORA-06512: at line 3

 

Steps to Reproduce:

The issue can be reproduced at will with the following steps:

  1.  Apply patch that contains Student Loan Changes (e.g. 21507198, 22810386).
  2.  Run "Generic Upgrade Mechanism" for Update Student Loan Details.
  3.  Request fails with the error.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms