EBS R12: Order to Cash (O2C) Troubleshooting for India GST
(Doc ID 2122383.1)
Last updated on APRIL 17, 2023
Applies to:
Oracle Financials for India - Version 12.1.3 to 12.1.3 [Release 12.1]Oracle Financials for India - Version 12.2.5 and later
Oracle Receivables - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
Purpose
India Goods and Service Tax (GST) Info Center > Note 2122383.1
Provide answers to frequently asked questions on GST(Goods and Service Tax Functionality) in Oracle Financials for India
Troubleshooting Steps
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In this Document
| Purpose |
| Troubleshooting Steps |
| Questions and Answers |
| 1.Interim Recovery and Recovery Accounts are Greyed out..Why? |
| 2.Recovery Rate is greyed out in Tax rates Screen.Why? |
| 3.Why does document sequence/invoice number doesn't generate even after ship confirm? |
| 4.While trying to define Document Sequence Organization LOV doesn't show any values..Why? |
| 5.Taxes are not matching when checking in India Tax details UI from Sales Order and Fulfilled Orders.Why? |
| 6.Why the Tools > India Tax Details is grayed out at Sales order Line Level or AR Invoice Line Level? |
| 7.Tax Amount not showing in Sales Orders Localized/AR Localized Form.Why? |
| 8.It is observed that even though Third party Registration setup is not done System allows to apply tax in AR Invoice.Please clarify. |
| 9.Tax Category Defaulted through Tax Rules not visible in manual AR transaction.How to resolve it? |
| 10.How to have different Document Sequencing for Sales Order and AR transactions? |
| 11.How to have a new Document Sequence for every Order/AR Transaction type? |
| 12.Taxes are not showing in India Tax details after Ship Confirm is completed.Why? |
| 13.Concurrent India-Check Delivery OM/INV Interface not triggered after Ship confirm |
| 14.While Completing Manual AR Invoice the below error appears.How to rectify the same? |
| APP-AR-11526 : Encountered an error in JAI_AR_TAX_DET_PKG.determine_manual_ar_tax.Unexpected exception:ORA-1400:cannot insert NULL into ("JA"."JAI_RGM_RECOVERY_LINES"."ORGANIZATION_ID") |
| 15. In the AR Transactions.India Tax Details form, user is unable to view the List Of Values for the fields: Inventory Organization and Location. Please clarify. |
| 17. Error "JAI_TAX_ACCOUNTING_PKG.get_accounting_ar_receipt. No Revenue or Receivable Accounting" While applying Taxes on AR Receipt? |
| 18.Is it required to do E-Business Tax Setup in GST, in order to have the taxes carried forward from Order to Invoice? |
| 19.Shipment is completed without item classification.Is it intended?Also is it mandatory to have third part registration setup to complete the shipment? |
| 20.When user attach the tax to manual AR transactions, On what basis the distribution gets picked for the relevant tax? |
| References |