Resource Busy Issue Due To Presence Of Records In HXC_LOCKS (Doc ID 2122676.1)

Last updated on MAY 09, 2016

Applies to:

Oracle Time and Labor - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version (R12.HXT.C.3), Performance

When attempting to create a customized Projects and Payroll timecard,
the following error occurs.

ERROR
-----------------------
Error - The timecard for XXXX is locked by another process. Try again in 20
minutes



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Utilize Self Service Time Responsibility>
2. Time>
3. Create customized Projects and Payroll timecard
4. Enter Time on Timecard
5. Exit timecard Ungraceful exit
6. Or exit with Logout and the timecard remains locked




Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms