Resource Busy Issue Due To Presence Of Records In HXC_LOCKS

(Doc ID 2122676.1)

Last updated on NOVEMBER 20, 2017

Applies to:

Oracle Time and Labor - Version 12.2.3 to 12.0 HRMS RUP 7 [Release 12.2 to 12.0]
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version (R12.HXT.C.3), Performance

When attempting to create a customized Projects and Payroll timecard,
the following error occurs.

ERROR
-----------------------
Error - The timecard for XXXX is locked by another process. Try again in 20
minutes



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Utilize Self Service Time Responsibility>
2. Time>
3. Create customized Projects and Payroll timecard
4. Enter Time on Timecard
5. Exit timecard Ungraceful exit
6. Or exit with Logout and the timecard remains locked




Cause

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