Missing Serials: Unable Issue Missing Serial Numbers: More Onhand Than Serials
(Doc ID 2123397.1)
Last updated on JULY 17, 2024
Applies to:
Oracle Inventory Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
Find onhand quantity for serialized items but have less serials. For example, have 10 onhand quantity but only 5 serials in stores.
EXPECTED BEHAVIOR
The on-hand to match serial quantity.
Expect transaction processing should not be impacted by serials.
STEPS
1. Navigate to Inventory > Onhand > material workbench.
2. Query the material on-hand
3. Compare the item quantity, available quantity, and serial numbers available
4. The onhand/available quantity and serials available do not match.
* For example, have 10 onhand but only 5 serials.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |