Missing Serials: Unable Issue Missing Serial Numbers: More Onhand Than Serials (Doc ID 2123397.1)

Last updated on MAY 25, 2017

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Find onhand quantity for serialized items but have less serials. For example, have 10 onhand quantity but only 5 serials in stores.

EXPECTED BEHAVIOR
The on-hand to match serial quantity.
Expect transaction processing should not be impacted by serials.

STEPS
1.  Navigate to Inventory > Onhand > material workbench.
2. Query the material on-hand
3. Compare the item quantity, available quantity, and serial numbers available
4. The onhand/available quantity and serials available do not match.
* For example, have 10 onhand but only 5 serials.

Cause

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