Workflow Does Not Progress at Ship Confirm when "Ship to Deliver Workflow" Enabled

(Doc ID 2124519.1)

Last updated on NOVEMBER 30, 2017

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Ship Confirm

After enabling the Business event Ship Confirm, upon ship confirming a delivery, the delivery went into status Confirmed rather than Closed, and the delivery details remained as Staged.

Expected the delivery details to be shipped and interfaced, and the delivery to be closed

The issue can be reproduced at will with the following steps:
1. Enabled business event Ship Confirm
2. In Shipping Transactions form, attempt to ship confirm a delivery
3. Delivery details are not shipped, they remain as staged.
4. Status of the delivery changes to Confirmed, not closed

The issue has the following business impact:
Due to this issue, users cannot progress workflow after Ship Confirm,  and close the order lines


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