Service Start Dates not Populating on Sales Orders. Sales Order Lines Stuck in "Awaiting Invoice Interface - Incomplete Data"
(Doc ID 2126447.1)
Last updated on JULY 14, 2020
Applies to:Oracle Service Contracts - Version 12.1.3 and later
Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
Service Start Dates are not populating on the Sales Order form. Sales Order Lines are stuck in "Awaiting Invoice Interface - Incomplete Data" status.
When attempting to invoice Sales Orders with Service lines, the following error occurs.
Awaiting Invoice Interface - Incomplete Data
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