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Show Routing Action Window Does Not Show Service Provider Field in Result Summary (Doc ID 2132651.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Management - Version 6.3.0 and later
Information in this document applies to any platform.


When selecting Show Routing Options action from an Order Release, the results page is not showing the Service Provider.

The issue can be reproduced at will with the following steps:

1. Go to Order Management, Order Release, Order Release
2. Search for an Order Release
3. Select it and go to Actions, Operational Planning, Create Buy Shipment, Show Routing Options
4. Select the Parameter Set and press OK
5. Press Show Options
6. Select the Itinerary and press Show Options

The Service Provider ID is not populated.
If expanding, the Service Provider appears as detail.


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