Receive Error "Active or Loaded Tasks exist for the Move order Line" During Back order Of Pick Wave Move Order

(Doc ID 2133504.1)

Last updated on JULY 21, 2017

Applies to:

Oracle Warehouse Management - Version 11.5.10.CU2 and later
Information in this document applies to any platform.

Symptoms

Users see Sales order Pick transaction stuck in Pending Transactions with no Error message for an Item
Users are unable to process this stuck transaction

When attempting to backorder the corresponding Pick Wave Move order from Transact Move Order form , they get the following error

ERROR
---------
Move order Line could not be back ordered. Rolling back the changes
Active or Loaded Tasks exist for the Move order Line (ID = xxxxxx). So cannot proceed with Operation

STEPS
-----------------------
1. Navigate to Pending transactions form and query by the Item to see the Pending transaction
2. Navigate to Transact Move order form and query by the Move Order Number and click Find
3. Select the Move order line and Click Tools > Back order
 Receive the message

Cause

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